Delivery Procedure:

​

At ReBion, we take every step to ensure your products are delivered securely, promptly, and in perfect condition.

Order Processing & Dispatch

Once your order is placed, our team conducts a final quality inspection to ensure every item is in excellent condition. After this check, the products are securely packaged and handed over to our trusted delivery partners.

​

Delivery Experience

​

Our delivery partners strive to bring your order to your doorstep as quickly as possible. If there is any issue in locating your address or any unforeseen delay, they may contact you directly to assist with smooth delivery.​

​

International Shipping

​

International customers are responsible for paying any customs duties, import taxes, or applicable levies under local laws. These charges, where applicable, may be collected during checkout and remitted by ReBion to the respective authorities.

Eco-Friendly Packaging

We believe in sustainable packaging. Each product is carefully wrapped using eco-friendly paper materials and placed securely in cartons to ensure safe and sustainable delivery. We avoid the use of plastic wherever possible.

​

Order Tracking

Once your order is shipped, you’ll receive an email with your tracking number and courier details. You can track your package within 24 hours of dispatch via the provided link.

In case of unexpected delays, please allow additional time due to factors beyond our control, including weather conditions, local disruptions, or logistics challenges.

Delivery Timelines

• Most orders are shipped within 1–2 business days, excluding Sundays and public holidays.

• Delivery time depends on your location and the warehouse source.

• Estimated delivery dates are shared once your order is shipped.

Please note that during high-demand periods like sales or festive seasons, dispatch and delivery timelines may be extended due to increased order volumes.

​

Multiple Shipments

If your order contains multiple items, they may arrive in separate packages, depending on product availability and warehouse locations.

​

Secure Delivery

To ensure secure delivery:

• We may verify the recipient using a Delivery Acceptance Code sent via email or SMS.

• If the code is unavailable, an identity proof of the person who placed the order may be requested by the delivery personnel.